Testimonials – Clients/Workshop Attendees
Qualitative and quantitative responses are extremely important to C2Y. Feedback is vital as we work towards building and improving this unique training service.
“Connect 2 Youth is a well-designed workshop. It adapts to the issues and concerns faced by any agency to provide a greater depth of insight of what is actually achieved through your communication or involvement with clients. Once you experience the Connect 2 Youth workshop you become more receptive to your clientele’s needs. You are able to better to assist them because you are reassured by knowing which methodologies are effective and which can be built on or deleted.” - Krystal Frankson, Bail Supervisor, Toronto Bail Program
“I have no hesitation in supporting and endorsing this project. The Social Work staff were given good feedback, had difficult questions answered, and have an increased awareness of the issues
that impact on their ability to work with young people.” - David Johnston, Ph.D., R.S.W., Chief of Social Work and Attendance Services, TDSB (SW Quadrant)
“I have one teen and I want to redirect the negativity. I want my daughter to grow in a healthy environemnt and not a stiffling one... What the youth said sometimes frightened me as a parent. But I value their insight... They were very talented and helpful. ” – Parent Workshop, Nelson Mandela Park School
“The workshop confirmed how capable young people are. You were all great, informative and thoughtful” - Child and Youth Worker, Logan House
“After today’s workshop I will rethink strategies for talking with youth.” - Child and Youth Worker, Aarabon House
“The scenarios were realistic...The roleplays were fabulous...This will improve my counselling skills.” - Child and Youth Worker, Everett House
“You guys have put a lot of work into this. What an awesome programme! WELL DONE!”
-West End Alternative School
“If time permitted, I would have liked it to be longer, so there could be more role-plays... I think the workshop will enrich future interactions with young people. I really appreciate all of your thought and work.” -Parkdale Community Information Centre
“This workshop will encourage me to remember that how I’m heard is not always the same as I think I’m heard.. Want more of the workshop.” -Covenant House
"Amazing. Gave us insight on what we really need to remember. It was FAB-U-LOUS. Everything hit home." - Probation Officer
"I will remember what I learned today everyday – just remembering it’s not what you say it’s how you say it. Excellent job everyone. Thank you.” - Probation Officer
"It was very refreshing to hear young people tell me what it’s like to be on the other side of the desk. You’ve given me an insight and I think all my future clients will benefit from this."
-Group Home Supervisor
“It was an overall excellent workshop, I wouldn’t change anything.”- Group Home Worker
“I will be more aware of my body language, tone of voice, the environment, the amount of questions I ask a client.” -Child Youth Worker
“I learned valuable do’s and don’ts related to the field. I also got a chance to feel how the client feels.” -Child Youth Worker Student
"It was great knowledge. When you’re working with kids you work in a way where you’re always trying to find different ways to figure out who they are, where their feelings are coming from, where everything stems from." And the workshop allows service providers to gain this insight," to be very open about it, and comfortable and relaxed and not judged." -Child Youth Worker
"[The interactive scenario] is good in helping a lot of staff create that roadmap if they haven’t had that [scenario] experience yet. And to get the feedback from the youth at the same time is excellent." -Case Worker
"The role-playing allows us to act out unresolved experiences." -Social Worker
“The role-playing was useful because there was no agenda. We weren’t working on one specific technique and therefore also being conscious of a teacher watching us use that technique. We could be more ourselves and just role-play the intake and keep it real.” -Group Home Counselor
“This was an important workshop because it focused on the real root of such a major problem in our society – the disconnect between parents and children. The use of acting out real life situations is dynamite … Turning Point should consider this pilot very worthwhile and should carry on refining it - we think it has great potential and we were very privileged to be invited to participate.”
– Participant, Parent Workshop Pilot
“The youth were respectful and insightful during role-plays and when giving feedback … At this present time Connect 2 Youth could not offer a more practical and informative workshop because it captivates the audience, pinpoints weaknesses and strengths in each individual through role-play and discussion, and most importantly, gives youth a voice that is heard.”
- Bail Supervisor
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